Expert customer care for your country house
RuralEasy offers to take care of customer service as well as the legal and administrative management of the rental of your rural house.
Customer Care Service
At RuralEasy we have our own staff to handle all communications with guests across different channels (e-mail, phone, WhatsApp, etc.). We are professionals ready to assist you with all traveler communications. Also we use IA to provide guest a fully 24/ service and fulfill all their needs and queries.
By contracting this customer service, you remove worries. In the words of other owners, it frees up mental space. You will no longer need to constantly monitor your email or phone to respond quickly to inquiries or questions; we will handle all of this for you.
In addition, by providing this service in multiple languages, we can better serve guests, who appreciate a personalized, high-quality service.
- In multiple languages (English, French, Italian, Spanish, Catalan, etc.)
- 24-hour emergency phone, 7 days a week.
- Experience in customer service for tourist accommodation.
- Passionate about rural tourism and delivering the best possible service to travelers.
Both for inquiries prior to booking and for communications after the booking has been confirmed.
In both cases, speed and quality of response are very important. In the first case, the response helps secure the booking, and in the second case, we are delivering high-quality customer service.
Administrative Management
Regarding administrative management, we help you carry out all day-to-day procedures related to the tourist rental of your rural house.
These are tasks that must be done and often become a burden that adds no value. It also makes perfect sense to delegate this work, as we have defined and automated processes.
There are several tasks we handle:
- Management of reservation payments and tourist tax.
- Declaration of the tourist tax and payment to the administration.
- Daily reporting to the local police (Mossos).
Advantages of this service
- Multilingual service (English, French, Italian, Spanish, Catalan, …)
- 24/7 service.
- Fast and complete responses => more bookings and satisfied guests.
- Up to date with administrative and legal requirements.
- Save time, paperwork, and worries.
Frequently Asked Questions
We offer this service throughout Spain.
The price depends on the volume of bookings your house has. You can hire only this service, but it is more convenient when included within a plan.
If you contract it as part of a plan, it will be more cost-effective. Please consult our service plans.
Yes, you can hire only this service.