{"id":26544,"date":"2026-01-05T19:52:08","date_gmt":"2026-01-05T18:52:08","guid":{"rendered":"https:\/\/ruraleasy.com\/?post_type=cpt_services&#038;p=26544"},"modified":"2026-04-08T10:49:47","modified_gmt":"2026-04-08T08:49:47","slug":"atencion-al-cliente-multi-idioma-y-gestion-para-casas-y-hoteles-rurales","status":"publish","type":"cpt_services","link":"https:\/\/ruraleasy.com\/es\/services\/atencion-al-cliente-multi-idioma-y-gestion-para-casas-y-hoteles-rurales\/","title":{"rendered":"Atenci\u00f3n al cliente multi-idioma y gesti\u00f3n para Casas y Hoteles Rurales"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Atenci\u00f3n al cliente experta para tu casa de campo.<\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>RuralEasy te ofrece llevar a cabo la atenci\u00f3n al cliente y gesti\u00f3n legal y administrativa del alquiler de tu casa rural.<\/p>\n<\/blockquote>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Atenci\u00f3n al cliente<\/h2>\n\n\n\n<p>En RuralEasy tenemos personal propio para atender todas las comunicaciones con los hu\u00e9spedes en los diferentes canales (e-mail, tel\u00e9fono, whatsapp, \u2026). Adem\u00e1s, utilizamos IA para atender las necesidades y consultas de los hu\u00e9spedes 24\/7. Somos profesionales dispuestos a ayudarte en las comunicaciones con los viajeros.<\/p>\n\n\n\n<p>Contratando este servicio de <strong>atenci\u00f3n al cliente<\/strong> te quitas <strong>preocupaciones<\/strong>. Seg\u00fan palabras de otros propietarios, se te <strong>libera espacio mental<\/strong>. Ya no tendr\u00e1s que estar pendiente de tu email o tel\u00e9fono para contestar r\u00e1pido los mensajes de consulta o de dudas, todo esto lo haremos nosotros por t\u00ed.<\/p>\n\n\n\n<p>Adem\u00e1s al prestar este servicio en varios idiomas podemos atender mejor al hu\u00e9sped y \u00e9ste aprecia una calidad de <strong>servicio personalizado<\/strong>.<\/p>\n\n\n\n<ul class=\"wp-block-list listasep1\">\n<li>En varios idiomas (Ingl\u00e9s, Franc\u00e9s, Italiano, Espa\u00f1ol, Catal\u00e1n,\u2026)<\/li>\n\n\n\n<li>Tel\u00e9fono de emergencia 24 horas x 7 d\u00edas a la semana.<\/li>\n\n\n\n<li>Experiencia en atenci\u00f3n al cliente de viviendas tur\u00edsticas.<\/li>\n\n\n\n<li>Apasionados por el turismo rural y por prestar el mejor servicio al viajero.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>Tanto para las consultas previas a la reserva como para las comunicaciones despu\u00e9s que ya est\u00e1 la reserva confirmada.<\/p>\n\n\n\n<p>En ambos casos la rapidez y calidad de la respuesta es muy importante. En el primer caso la respuesta contribuye a conseguir la reserva y en el segundo caso estamos prestando un servicio al cliente de calidad.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Gesti\u00f3n administrativa<\/h2>\n\n\n\n<p>En cuanto a la gesti\u00f3n administrativa, le ayudamos a realizar todas las gestiones del d\u00eda a d\u00eda relativas al alquiler tur\u00edstico de su casa rural.<\/p>\n\n\n\n<p>Son tr\u00e1mites que hay que hacer y que a menudo se convierten en una carga que no aporta valor. Tiene todo el sentido tambi\u00e9n delegar esta tarea pues tenemos los procesos definidos y automatizados.<\/p>\n\n\n\n<p>Son varias las tareas que realizamos:<\/p>\n\n\n\n<ul class=\"wp-block-list listasep1\">\n<li>Gesti\u00f3n de cobro de las reservas y de tasa tur\u00edstica.<\/li>\n\n\n\n<li>Declaraci\u00f3n de la tasa tur\u00edstica e ingreso a la administraci\u00f3n.<\/li>\n\n\n\n<li>Reporte diario a la polic\u00eda (Mossos).<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Ventajas del servicio<\/h2>\n\n\n\n<ul class=\"wp-block-list listasep1\">\n<li>Atenci\u00f3n <strong>multi-idioma<\/strong> (Ingl\u00e9s, Franc\u00e9s, Italiano, Espa\u00f1ol, Catal\u00e1n\u2026)<\/li>\n\n\n\n<li>Servicio <strong>tel\u00e9fono de emergencias 24\/7<\/strong>.<\/li>\n\n\n\n<li>Respuestas<strong> r\u00e1pidas<\/strong> y <strong>completas<\/strong> => m\u00e1s reservas y hu\u00e9sped satisfecho.<\/li>\n\n\n\n<li><strong>Actualizados<\/strong> con los requisitos administrativos y legales.<\/li>\n\n\n\n<li>Ahorra <strong>tiempo<\/strong>, <strong>gestiones<\/strong> y <strong>preocupaciones<\/strong>.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Preguntas frecuentes<\/h2>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion faqs has-small-font-size is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-1&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h5 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-1-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-1\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">\u00bfQu\u00e9 canales de atenci\u00f3n al cliente tiene RuralEasy?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h5>\n\n\n\n<div inert aria-labelledby=\"accordion-item-1\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-1-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p>Nos comunicamos con el hu\u00e9sped a trav\u00e9s de la plataforma de la reserva y tambi\u00e9n por tel\u00e9fono, whatsapp y email. Damos las m\u00e1ximas facilidades para que el hu\u00e9sped se comunique con nosotros y se sienta acompa\u00f1ado y atendido.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-2&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h5 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-2-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-2\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">\u00bfQu\u00e9 horario de atenci\u00f3n ten\u00e9is?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h5>\n\n\n\n<div inert aria-labelledby=\"accordion-item-2\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-2-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p>El horario de oficina es de 9:00 a 19:00 y adem\u00e1s tenemos un tel\u00e9fono 24 horas.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-3&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h5 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-3-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-3\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">\u00bfEn qu\u00e9 idiomas atend\u00e9is a los clientes?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h5>\n\n\n\n<div inert aria-labelledby=\"accordion-item-3\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-3-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p>Atendemos a los hu\u00e9spedes en Castellano, Catal\u00e1n, Ingl\u00e9s, Franc\u00e9s e Italiano.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-4&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h5 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-4-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-4\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">\u00bfEn qu\u00e9 zonas trabaj\u00e1is?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h5>\n\n\n\n<div inert aria-labelledby=\"accordion-item-4\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-4-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p>Este servicio lo realizamos para toda Espa\u00f1a.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-5&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h5 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-5-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-5\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">\u00bfQu\u00e9 precio tiene este servicio?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h5>\n\n\n\n<div inert aria-labelledby=\"accordion-item-5\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-5-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p>El precio depende del volumen de reservas que tengas en la casa. Puede contratar s\u00f3lo este servicio pero es m\u00e1s conveniente si lo contrata dentro de un plan.<\/p>\n\n\n\n<p>Si lo contratas dentro de un plan te saldr\u00e1 m\u00e1s econ\u00f3mico. Consulta nuestros planes de servicios.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-6&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h5 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-6-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-6\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">\u00bfPuedo contratar solo este servicio?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h5>\n\n\n\n<div inert aria-labelledby=\"accordion-item-6\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-6-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p>S\u00ed, puedes contratar solo este servicio.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Contacta con nosotros<\/h2>\n\n\n\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f26607-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"26607\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/es\/wp-json\/wp\/v2\/cpt_services\/26544#wpcf7-f26607-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"26607\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f26607-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"form-style-1\">\n\t<div class=\"columns_wrap\">\n\t\t<div class=\"column-1_2\">\n\t\t\t<p><span class=\"style-line icon-name\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nombre\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"column-1_2\">\n\t\t\t<p><span class=\"style-line icon-email\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"columns_wrap\">\n\t\t<div class=\"column-1_2\">\n\t\t\t<p><span class=\"style-line icon-phone\"><span class=\"wpcf7-form-control-wrap\" data-name=\"phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Telefono\" value=\"\" type=\"tel\" name=\"phone\" \/><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"column-1_2\">\n\t\t\t<p><span class=\"style-line icon-subject\"><span class=\"wpcf7-form-control-wrap\" data-name=\"subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Asunto\" value=\"\" type=\"text\" name=\"subject\" \/><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"columns_wrap margin-bottom\">\n\t\t<div class=\"column-1_1\">\n\t\t\t<p><span class=\"style-line icon-textarea\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"\u00bfEn qu\u00e9 podemos ayudarte? \u00a1No dudes en ponerse en contacto con nosotros!\" name=\"your-message\"><\/textarea><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"ENVIAR\" \/><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">He le\u00eddo y acepto la <a href=\"\/es\/politica-de-privacidad\/\" target=\"_blank\">pol\u00edtica de privacidad<\/a>.<\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Comunicaci\u00f3n multiling\u00fce con los hu\u00e9spedes<\/p>\n","protected":false},"author":2,"featured_media":26543,"comment_status":"closed","ping_status":"closed","template":"","cpt_services_group":[],"class_list":["post-26544","cpt_services","type-cpt_services","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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