{"id":26692,"date":"2026-01-05T19:52:08","date_gmt":"2026-01-05T18:52:08","guid":{"rendered":"https:\/\/ruraleasy.com\/?post_type=cpt_services&#038;p=26692"},"modified":"2026-04-08T10:30:19","modified_gmt":"2026-04-08T08:30:19","slug":"atencio-al-client-multilingue-i-gestio-per-a-cases-i-hotels-rurals","status":"publish","type":"cpt_services","link":"https:\/\/ruraleasy.com\/ca\/services\/atencio-al-client-multilingue-i-gestio-per-a-cases-i-hotels-rurals\/","title":{"rendered":"Atenci\u00f3 al client multiling\u00fce i gesti\u00f3 per a Cases i Hotels Rurals"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Atenci\u00f3 al client experta per a la vostra casa de camp<\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>RuralEasy t\u2019ofereix dur a terme l\u2019atenci\u00f3 al client i la gesti\u00f3 legal i administrativa del lloguer de la teva casa rural.<\/p>\n<\/blockquote>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Atenci\u00f3 al client<\/h2>\n\n\n\n<p>A RuralEasy disposem de personal propi per atendre totes les comunicacions amb els hostes a trav\u00e9s dels diferents canals (e-mail, tel\u00e8fon, whatsapp, \u2026). Som professionals disposats a ajudar-te en les comunicacions amb els viatgers. Fem servir la IA per atendre als viatgers 24\/7 i respondre les seves necessitats i preguntes.<\/p>\n\n\n\n<p>Contractant aquest servei d\u2019atenci\u00f3 al client t\u2019estalvies preocupacions. Segons paraules d\u2019altres propietaris, <strong>allibera espai mental<\/strong>. Ja no haur\u00e0s d\u2019estar pendent del teu correu electr\u00f2nic o tel\u00e8fon per respondre r\u00e0pidament els missatges de consultes o dubtes; tot aix\u00f2 ho farem nosaltres per t\u00fa.<\/p>\n\n\n\n<p>A m\u00e9s, al prestar aquest servei en diversos idiomes, podem atendre millor l\u2019hoste i aquest valora una qualitat de servei personalitzada.<\/p>\n\n\n\n<ul class=\"wp-block-list listasep1\">\n<li>En diversos idiomes (angl\u00e8s, franc\u00e8s, itali\u00e0, espanyol, catal\u00e0, \u2026)<\/li>\n\n\n\n<li>Tel\u00e8fon d\u2019emerg\u00e8ncia 24 hores x 7 dies a la setmana.<\/li>\n\n\n\n<li>Experi\u00e8ncia en atenci\u00f3 al client d\u2019habitatges tur\u00edstics.<\/li>\n\n\n\n<li>Apassionats pel turisme rural i per oferir el millor servei al viatger.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>Tant per a les consultes pr\u00e8vies a la reserva com per a les comunicacions un cop la reserva ja est\u00e0 confirmada.<\/p>\n\n\n\n<p>En ambd\u00f3s casos, la rapidesa i la qualitat de la resposta s\u00f3n molt importants. En el primer cas, la resposta contribueix a aconseguir la reserva i, en el segon cas, estem oferint un servei al client de qualitat.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Gesti\u00f3 administrativa<\/h2>\n\n\n\n<p>Pel que fa a la gesti\u00f3 administrativa, t\u2019ajudem a realitzar totes les gestions del dia a dia relatives al lloguer tur\u00edstic de la teva casa rural.<\/p>\n\n\n\n<p>S\u00f3n tr\u00e0mits que cal fer i que sovint es converteixen en una c\u00e0rrega que no aporta valor. T\u00e9 tot el sentit delegar aquesta tasca, ja que tenim els processos definits i automatitzats.<\/p>\n\n\n\n<p>S\u00f3n diverses les tasques que realitzem:<\/p>\n\n\n\n<ul class=\"wp-block-list listasep1\">\n<li>Gesti\u00f3 del cobrament de les reserves i de la taxa tur\u00edstica.<\/li>\n\n\n\n<li>Declaraci\u00f3 de la taxa tur\u00edstica i ingr\u00e9s a l\u2019administraci\u00f3.<\/li>\n\n\n\n<li>Comunicaci\u00f3 di\u00e0ria a la policia (Mossos).<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Avantatges del servei<\/h2>\n\n\n\n<ul class=\"wp-block-list listasep1\">\n<li>Atenci\u00f3 <strong>multiling\u00fce<\/strong> (angl\u00e8s, franc\u00e8s, itali\u00e0, espanyol, catal\u00e0, \u2026)<\/li>\n\n\n\n<li>Servei de <strong>tel\u00e8fon d\u2019emerg\u00e8ncies 24\/7<\/strong>.<\/li>\n\n\n\n<li>Respostes <strong>r\u00e0pides<\/strong> i <strong>completes<\/strong> => <strong>m\u00e9s reserves<\/strong> i <strong>hostes satisfets<\/strong>.<\/li>\n\n\n\n<li>Actualitzats amb els <strong>requisits administratius<\/strong> i <strong>legals<\/strong>.<\/li>\n\n\n\n<li><strong>Estalvia temps<\/strong>, <strong>gestions<\/strong> i <strong>preocupacions<\/strong>.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Preguntes freq\u00fcents<\/h2>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion faqs has-small-font-size is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-1&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h5 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-1-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-1\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Quins canals d\u2019atenci\u00f3 al client t\u00e9 RuralEasy?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h5>\n\n\n\n<div inert aria-labelledby=\"accordion-item-1\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-1-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p>Ens comuniquem amb l\u2019hoste a trav\u00e9s de la plataforma de reserva i tamb\u00e9 per tel\u00e8fon, whatsapp i correu electr\u00f2nic. Oferim les m\u00e0ximes facilitats perqu\u00e8 l\u2019hoste es comuniqui amb nosaltres i se senti acompanyat i at\u00e8s.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-2&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h5 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-2-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-2\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Quin horari d\u2019atenci\u00f3 teniu?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h5>\n\n\n\n<div inert aria-labelledby=\"accordion-item-2\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-2-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p>L\u2019horari d\u2019oficina \u00e9s de 9:00 a 19:00 i, a m\u00e9s, disposem d\u2019un tel\u00e8fon 24 hores.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-3&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h5 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-3-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-3\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">En quins idiomes ateneu els clients?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h5>\n\n\n\n<div inert aria-labelledby=\"accordion-item-3\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-3-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p>Atenem els hostes en castell\u00e0, catal\u00e0, angl\u00e8s, franc\u00e8s i itali\u00e0.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-4&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h5 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-4-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-4\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">En quines zones treballeu?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h5>\n\n\n\n<div inert aria-labelledby=\"accordion-item-4\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-4-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p>Aquest servei el realitzem per a tot Espanya.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-5&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h5 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-5-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-5\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Quin preu t\u00e9 aquest servei?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h5>\n\n\n\n<div inert aria-labelledby=\"accordion-item-5\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-5-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p>El preu dep\u00e8n del volum de reserves que tinguis a la casa. Pots contractar nom\u00e9s aquest servei, per\u00f2 \u00e9s m\u00e9s convenient si el contractes dins d\u2019un pla.<br>Si el contractes dins d\u2019un pla, et sortir\u00e0 m\u00e9s econ\u00f2mic. Consulta els nostres plans de serveis.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-6&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h5 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-6-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-6\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Puc contractar nom\u00e9s aquest servei?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h5>\n\n\n\n<div inert aria-labelledby=\"accordion-item-6\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-6-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p>S\u00ed, pots contractar nom\u00e9s aquest servei.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Contacta amb nosaltres<\/h2>\n\n\n\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f26807-o1\" lang=\"ca\" dir=\"ltr\" data-wpcf7-id=\"26807\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/ca\/wp-json\/wp\/v2\/cpt_services\/26692#wpcf7-f26807-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulari de contacte\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"26807\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"ca\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f26807-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"form-style-1\">\n\t<div class=\"columns_wrap\">\n\t\t<div class=\"column-1_2\">\n\t\t\t<p><span class=\"style-line icon-name\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nom\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"column-1_2\">\n\t\t\t<p><span class=\"style-line icon-email\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"columns_wrap\">\n\t\t<div class=\"column-1_2\">\n\t\t\t<p><span class=\"style-line icon-phone\"><span class=\"wpcf7-form-control-wrap\" data-name=\"phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Tel\u00e8fon\" value=\"\" type=\"tel\" name=\"phone\" \/><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"column-1_2\">\n\t\t\t<p><span class=\"style-line icon-subject\"><span class=\"wpcf7-form-control-wrap\" data-name=\"subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Assumpte\" value=\"\" type=\"text\" name=\"subject\" \/><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"columns_wrap margin-bottom\">\n\t\t<div class=\"column-1_1\">\n\t\t\t<p><span class=\"style-line icon-textarea\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Com et podem ajudar? No dubtis a posar-te en contacte amb nosaltres!\" name=\"your-message\"><\/textarea><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"ENVIAR\" \/><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">He llegit i accepto la <a href=\"\/ca\/politica-de-privacitat\/\" target=\"_blank\">pol\u00edtica de privacitat<\/a>.<\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Comunicaci\u00f3 multiling\u00fce amb els hostes<\/p>\n","protected":false},"author":2,"featured_media":26691,"comment_status":"closed","ping_status":"closed","template":"","cpt_services_group":[],"class_list":["post-26692","cpt_services","type-cpt_services","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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